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#NOTE: #TODO# all the links need updating and content moved into this repo.
#NOTE: #TODO# all the links need updating and content moved into this
## Getting started
repo.
The starting experience for all Beagles has been made to be as consistent as is possible. For any of the Beagle Linux-based open hardware computers, visit our [getting started guide](support/getting-started).
Getting started
---------------
## Getting support
The starting experience for all Beagles has been made to be as
BeagleBoard.org products and [open hardware](https://www.oshwa.org/definition/) designs are supported via the on-line community resources. We are very confident in our community's ability to provide useful answers in a timely manner. If you don't get a productive response within 24 hours, please escalate issues to Jason Kridner \(contact info available on the [About Page](https://beagleboard.org/about)\). In case it is needed, Jason will help escalate issues to suppliers, manufacturers or others. Be sure to provide a link to your questions on the [community forums](https://forum.beagleboard.org) as answers will be provided there.
consistent as is possible. For any of the Beagle Linux-based open
hardware computers, visit our `getting started
## Diagnostic tools
guide <support/getting-started>`__.
Best to be prepared with good diagnostic information to aide with support.
Getting support
---------------
* [Example run of 'version.sh' script needed for support requests](https://groups.google.com/d/msg/beagleboard/4oo4oL20BEs/MVwxfR-XCAAJ)
hardware <https://www.oshwa.org/definition/>`__ designs are supported
via the on-line community resources. We are very confident in our
## Community resources
community’s ability to provide useful answers in a timely manner. If you
don’t get a productive response within 24 hours, please escalate issues
Please execute the board diagnostics, review the hardware documentation, and consult the mailing list and IRC channel for support. BeagleBoard.org is a "community" project with free support only given to those who are willing to discussing their issues openly for the benefit of the entire community.
to Jason Kridner (contact info available on the `About
Page <https://beagleboard.org/about>`__). In case it is needed, Jason
will help escalate issues to suppliers, manufacturers or others. Be sure
* [Mailing List](https://forum.beagleboard.org)
to provide a link to your questions on the `community
* [Live Chat](https://beagleboard.org/chat)
forums <https://forum.beagleboard.org>`__ as answers will be provided
there.
## Consulting and other resources
Diagnostic tools
Need timely response or contract resources because you are building a product?
----------------
* [Resources](https://beagleboard.org/resources)
Best to be prepared with good diagnostic information to aide with
support.
## Repairs
- `Example run of ‘version.sh’ script needed for support
Repairs and replacements only provided on unmodified boards purchased via an authorized distributor within the first 90 days. All repaired board will have their flash reset to factory contents. For repairs and replacements, please contact 'support' at BeagleBoard.org using the RMA form:
