boards/pocketbeagle-2/06-support.rst

+.. _pocketbeagle-2-support:
+
+Additional Support Information
+##############################
+
+All support for this design is through BeagleBoard.org community 
+at `BeagleBoard.org forum <https://forum.beagleboard.org/tag/pocketbeagle-2>`_.
+
+.. _pocketbeagle-2-certifications:
+
+Certifications and export control
+*********************************
+
+Export designations
+===================
+
+* ECCN: 3A991.a
+* HSCODE: 8517180050
+* USHSCODE: 8543708800
+* EUHSCODE: 8543709099
+* UPC number: 841454123484
+
+.. _pocketbeagle-2-hardware-design:
+
+Hardware Design
+****************
+
+You can find all PocketBeagle 2 hardware files 
+`here <https://openbeagle.org/pocketbeagle/pocketbeagle-2>`_ under the `design` folder.
+
+Production board boot media
+****************************
+
+.. todo:: Add production image link with board revision information.
+
+.. _pocketbeagle-2-software-updates:
+
+Software Updates
+******************
+
+Follow instructions below to download the latest image for your PocketBeagle 2:
+
+1. Go to `BeagleBoard.org distro <https://www.beagleboard.org/distros>`_ page.
+2. On distros page, from dropdown select PB2 and download the image.
+
+.. todo:: add distros page image selection for pocketbeagle-2
+
+.. tip::
+
+   You can follow the :ref:`flash-latest-image` guide for more information on 
+   flashing the downloaded image to your board.
+
+To see what SW revision is loaded into the eMMC check `/etc/dogtag`.
+It should look something like as shown in example below,
+
+.. code-block:: shell
+
+   root@BeagleBone:~# cat /etc/dogtag
+   BeagleBoard.org Debian Image 2024-02-24
+
+.. _pocketbeagle-2-rma-support:
+
+RMA Support
+*****************
+
+If you feel your board is defective or has issues, request an Return Merchandise Application (RMA) 
+by filling out the form at http://beagleboard.org/support/rma . You will need the serial number and 
+revision of the board. The serial numbers and revisions keep moving. Different boards can have different 
+locations depending on when they were made. The following figures show the three locations of the serial 
+and revision number.
+
+.. _pocketbeagle-2-getting-help:
+
+Getting Help
+**************
+
+If you need some up to date troubleshooting techniques, you can post your 
+queries on link: `BeagleBoard.org forum <https://forum.beagleboard.org/tag/pocketbeagle-2>`_
+
+.. _pocketbeagle-2-mechanical:
+
+Mechanical Details
+******************
+
+.. _pocketbeagle-2-dimensions-and-weight:
+
+Dimensions and Weight
+======================
+
+.. table:: Dimensions & weight
+
+   +--------------------+----------------------------------------------------+
+   | Parameter          | Value                                              |
+   +====================+====================================================+
+   | Size               | 56 x 35mm                                          |
+   +--------------------+----------------------------------------------------+
+   | Max heigh          | 13.6                                               |
+   +--------------------+----------------------------------------------------+
+   | PCB Size           | 55 x 35mm                                          |
+   +--------------------+----------------------------------------------------+
+   | PCB Layers         | 10--layers                                         |
+   +--------------------+----------------------------------------------------+
+   | PCB Thickness      | 1.6mm                                              |
+   +--------------------+----------------------------------------------------+
+   | RoHS compliant     | Yes                                                |
+   +--------------------+----------------------------------------------------+
+   | Net Weight         | 12.7g                                              |
+   +--------------------+----------------------------------------------------+
+   | Gross Weight       | 19g                                                |
+   +--------------------+----------------------------------------------------+
+
+